Terms & Conditions

These Terms & Conditions ("Terms") govern the usage of (a) our website, our application, or any products or services associated with the Application/Website (hereinafter collectively referred to as the "Website"). These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000, and the Information Technology (Intermediaries guidelines) Rules, 2021 thereunder, as amended from time to time. Your use/access/browsing of the Website or its services or products or registration (with or without payment/with or without subscription) through any means shall indicate your acceptance of the Terms and your agreement to be legally bound by the same. If you do not agree with the Terms or the Privacy Policy, please refrain from using the Website or accessing the services or products. Any access to our services/products through registrations/subscriptions is non-transferable.

Ownership

With the exception noted below, all information, content, materials, trademarks, service marks, trade names, and trade secrets, including but not limited to the software, text, images, graphics, video, scripts, and audio, contained within the Website, services, and products are proprietary property of Glow Match Voice Consulting ("Proprietary Information"). No Proprietary Information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any way without obtaining prior written permission from Glow Match Voice Consulting. Nothing on this Website or within the products shall be deemed to confer a license or any other right, interest, or title to or in any of the intellectual property rights belonging to Glow Match Voice Consulting, to the User. You may own the medium on which the information, content, or materials reside, but Glow Match Voice Consulting shall retain full and complete title to the information, content, or materials and all intellectual property rights inserted by Glow Match Voice Consulting on such medium. Certain contents on the Website may belong to third parties. Such contents have been reproduced after obtaining prior consent from said party, and all rights relating to such content will remain with such third party. Furthermore, you recognize and acknowledge that the ownership of all trademarks, copyrights, logos, service marks, and other intellectual property owned by any third party shall continue to vest with such party, and you are not permitted to use the same without the consent of the respective third party.

Usage Restrictions

You are permitted to use our products, Website, and services solely for your personal, non-commercial use. Any use of the Website, its services, or products, or their contents for purposes other than personal use is prohibited. Your personal and non-commercial use of this Website, products, and/or our services is subject to the following restrictions:
You are prohibited from (a) using our Website and/or any of our products or services for any commercial purposes, (b) advertising or selling the Website or any products, services, or domain names, or engaging in any other profit-seeking activities, (c) soliciting others, including solicitations for contributions or donations, or using any public forum for commercial purposes, and (d) using the Website, our products, and services in any unlawful manner or in a way that harms Glow Match Voice Consulting or any other person or entity.

Prohibited Actions

You are prohibited from decompiling, reverse engineering, or disassembling the contents of our Website and/or services/products. Additionally, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from our Website and/or services/products. Moreover, removing any copyright, trademark registration, or other proprietary notices from the contents of the Website and/or services/products is also prohibited.

Disclaimer

The Website facilitates user engagement in conversations with our representatives on a variety of topics. We offer two categories of speakers: professional speakers and regular speakers. Professional speakers are individuals trained by the Company, possessing expertise in engaging in diverse conversations. Regular speakers, however, may lack professional qualifications; their speech and opinions stem from personal experiences, beliefs, or general knowledge. It's important to note that we do not assume responsibility for the content of speech from regular speakers.

User Responsibility

Users are advised to exercise caution and discretion when conversing with regular speakers. It is solely the user's responsibility to assess and respond to the information, advice, or opinions offered by regular speakers. Users should note that the content shared by regular speakers may not be accurate, comprehensive, or current. Thus, users are strongly encouraged to independently verify any information received from regular speakers before making decisions or taking actions based on it.

Status as an Intermediary

We function as an intermediary platform in accordance with Section 79 of the Information Technology Act. As an intermediary, we enable the exchange of information between users and speakers, while refraining from assuming responsibility for the content of regular speakers' speech. We make reasonable efforts to ensure the quality and reliability of professional speakers on our platform. Nonetheless, we cannot assure the accuracy, reliability, or completeness of the information provided by regular speakers.

User Conduct

By utilizing the Website, users commit to following the subsequent guidelines:

1. Users shall refrain from engaging in any unlawful, defamatory, or abusive behavior during interactions with our representatives.
2. Users shall not exploit the Website for fraudulent or malicious intentions, including but not limited to impersonation or misrepresentation of information.
3. Users must avoid disclosing any personally identifiable information or confidential details during discussions that could jeopardize their privacy or security.
4. Users are prohibited from recording, sharing, or disseminating any conversations without explicit consent from all parties involved. Additionally, Users are not permitted to engage in the following prohibited activities while accessing our Services:

- Posting misleading, unlawful, harmful, threatening, abusive, defamatory, libelous, vulgar, obscene, or racially objectionable content.
- Transmitting material that promotes criminal activity or violates relevant laws, regulations, or codes of conduct.
- Interfering with other users' enjoyment of the Website and its services.
- Infringing upon copyright or intellectual property rights by making unauthorized copies of protected materials.
- Impersonating individuals or entities or misrepresenting affiliations.
- Uploading malicious software or engaging in activities that could harm the Website or its users.
- Disrupting or impairing the Website's functionality or security.
- Circumventing the Website's navigational structure or accessing unauthorized content.
- Modifying any part of the Website or using it for unlawful purposes.
- Violating any terms outlined in these Terms of Service or any applicable laws or regulations.

Failure to comply with these guidelines may result in the termination of access to our Website and services.

Disclaimer

While every effort has been made to provide the most current, accurate, and clearly expressed information in the preparation of the Website, its services/products, and their contents, inadvertent errors may occur. Glow Match Voice Consulting disclaims any responsibility for errors and inaccuracies that may be present on the Website. We reserve the right and discretion to make changes, corrections, or withdrawals/additions to content at any time without prior notice. Neither Glow Match Voice Consulting nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on the Website and its services/products for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Disclaimer

Our Website provides Users with access to compiled educational information and related sources. Such information is provided on an “As Is” basis, and We assume no liability for the accuracy, completeness, or use of such information. We shall not be liable for updating or ensuring the continuity of the information contained on the Website. We are not responsible for any errors that might appear in such information. From time to time, the Website may also include links to other websites for your convenience to provide further information. These links do not signify our endorsement of the website(s), and We have no responsibility for the content of the linked website(s). You may not create a link to the Website from another website or document without Glow Match Voice Consulting’s prior written consent.

Information and Link Disclaimer

Glow Match Voice Consulting (including its subsidiaries/affiliates) may contact the User through SMS, email, and calls to provide information about their offerings and products, notifications on various important updates, and/or to seek permission for a demonstration of its products based on any form of access to the Website (including free download/trials) or registrations through any source whatsoever. The User expressly grants permission to be contacted through telephone, SMS, and email and holds Glow Match Voice Consulting (including its subsidiaries/affiliates) indemnified against any liabilities including financial penalties, damages, expenses in case the User's mobile number is registered with the Do Not Call (DNC) database. By registering yourself, you agree to make your contact details available to Our employees, associates, subsidiaries, affiliates, and partners so that you may be contacted for educational information, offerings, and promotions through telephone, SMS, email, etc.

Communication and Monitoring Rights

Upon registration through any means, Glow Match Voice Consulting may contact You through the registered mobile number, email, or any other contact number or email provided by You to enable the effective provision of services. Further, Glow Match Voice Consulting shall have the right to monitor the download and usage of the Website and its services/products and the contents thereof by the User, to analyze such usage and discuss the same with the User to enable effective and efficient usage of the Services.n, offerings, and promotions through telephone, SMS, email, etc.

Service Terms and Conditions

Access to certain elements of the services, including doubt clearance and mentoring services, may be subject to separate terms, conditions, and fair usage policies. Glow Match Voice Consulting reserves the right to determine the criteria for the provision of various elements of services to different categories of Users based on its policies. Hence, subscription to the Website/products or registrations does not automatically entitle the User to any elements of Services provided by Glow Match Voice Consulting, and Glow Match Voice Consulting shall be entitled to exercise its discretion while providing access to and determining the continuity of certain elements of Services. We reserve the right to extend, cancel, discontinue, prematurely withdraw or modify any of our services at our discretion.

Device Compatibility

Glow Match Voice Consulting and its products and/or Services, including the Website and content, are compatible only with certain devices/tablets/instruments/hardware. Glow Match Voice Consulting shall not be obligated to provide workable products and/or services for any instruments that are not recognized by Glow Match Voice Consulting or those instruments that may be purchased from any third party which are not compatible with Glow Match Voice Consulting’s products and services. Glow Match Voice Consulting reserves the right to upgrade the table/type of compatible devices as required from time to time.

Disclaimer of Hardware and Software Damage

Glow Match Voice Consulting shall have no responsibility for any loss or damage caused to the tablet or any other hardware and/or software and/or instrument, including loss of data or effect on the processing speed, resulting from Your use of our Website.

Account Registration and Responsibilities

To access the services of our Website, You shall be required to register yourself with the Website and maintain an account with the Website. You will be required to furnish certain information and details, including Your name, mobile number, e-mail address, payment information (credit/debit card details) if required, and any other information deemed necessary by the Website. With respect to the provision of information, the following may be noted: It is Your sole responsibility to ensure that the account information provided by You is accurate, complete, and the latest. You shall be responsible for maintaining the confidentiality of the account information and for all activities that occur under Your account. You agree to (a) ensure that You successfully log out from Your account at the end of each session, and (b) immediately notify Glow Match Voice Consulting of any unauthorized use of Your account. If there is reason to believe that there is likely to be a breach of security or misuse of Your account, we may request You to change the password or we may suspend Your account without any liability to Glow Match Voice Consulting, for such period as we deem appropriate in the circumstances. We shall not be liable for any loss or damage arising from Your failure to comply with this provision. You acknowledge that Your ability to use Your account is dependent upon external factors such as internet service providers and internet network availability and Glow Match Voice Consulting cannot guarantee accessibility to the Application at all times. In addition to the disclaimers outlined in the Terms, Glow Match Voice Consulting shall not be liable to You for any damages arising from Your inability to log into Your account and access the Website at any time.

Eligibility Criteria

Persons who are "competent/capable" of contracting within the meaning of the Indian Contract Act of 1872 shall be eligible to register for the Website and all Our products or services. Persons who are minors, un-discharged insolvents, etc. are not eligible to register for Our products or Services.

Misuse Disclaimer and Data Accuracy Warranty

Glow Match Voice Consulting will not be responsible for any consequences that arise as a result of misuse of any kind of our Website or any of our products or services that may occur by virtue of any person, including a minor, registering for the services/products provided. By using the products or Services, You warrant that all the data provided by You is accurate and complete.

Age Verification and Consent

Glow Match Voice Consulting reserves the right to terminate your subscription and/or refuse to provide you with access to the products or Services if it is discovered that You are under the age of 18 (eighteen) years and the consent to use the products or services is not made by Your parent/legal guardian or any information provided by you is inaccurate. You acknowledge that Glow Match Voice Consulting does not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification. Any persons under the age of 18 (eighteen) should seek the consent of their parents/legal guardians before providing any information about themselves or their parents and other family members on the Website.

Defense and Indemnification

You agree to defend, indemnify and hold harmless Glow Match Voice Consulting, its officers, proprietors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) Your use of and access of the Website and its product/services; (ii) Your violation of any term of these Terms or any other policy of Glow Match Voice Consulting; (iii) Your violation of any third-party right, including without limitation, any copyright, property, or privacy right; or (iv) any claim that Your use of the Website and its product/services has caused damage to a third party. This defense and indemnification obligation will survive these Terms.

Limitation of Liability

In no event shall Glow Match Voice Consulting, its officers, proprietors, employees, partners, or agents be liable to You or any third party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data, or profits or any other claim arising out of, or in connection with, Your use of, or access to, the Website.

Injunctive Relief for Breach

In the event of Your breach of these Terms, You agree that Glow Match Voice Consulting will be irreparably harmed and may not have an adequate remedy in money or damages. Glow Match Voice Consulting, therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction. Glow Match Voice Consulting's right to obtain such relief shall not limit its right to obtain other remedies.

Consequences of Violation

Any violation by You of the terms of this Clause may result in the immediate suspension or termination of Your Accounts apart from any legal remedy that Glow Match Voice Consulting can avail. In such instances, Glow Match Voice Consulting may also disclose Your Account Information if required by any Governmental or legal authority. You understand that the violation of these Terms could also result in civil or criminal liability under applicable laws.

Governing Law and Jurisdiction

The Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Further, the Terms shall be subject to the exclusive jurisdiction of the competent courts located in Ernakulam and You hereby accede to and accept the jurisdiction of such courts.

Changes to Terms and Services

Glow Match Voice Consulting has the right to change, modify, suspend, or discontinue and/or eliminate any aspect(s), features, or functionality of the Website or the services as it deems fit at any time without notice. Further, Glow Match Voice Consulting has the right to amend these Terms from time to time without prior notice to you. Glow Match Voice Consulting makes no commitment, express or implied, to maintain or continue any aspect of the Website. You agree that Glow Match Voice Consulting shall not be liable to You or any third party for any modification, suspension, or discontinuance of the Application and its services. All prices are subject to change without notice.

Consequences of Violation

Disclaimer of Warranties and Limitation of Liability

This Website and the services are provided on an "as is basis” with all faults and without any warranty of any kind. Glow Match Voice Consulting hereby disclaims all warranties and conditions with regard to the Website and the services, including without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, accuracy, timeliness, performance, completeness, suitability, and non-infringement. Additionally, Glow Match Voice Consulting shall not be liable for any damages arising out of or in connection with the use or performance of this site, the application, or the services. Your use of any information or materials on the Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that the services provided by us meet your specific requirement.

Entire Agreement and Severability

The Terms and Conditions and Privacy Policy, as amended from time to time, constitute the entire agreement between you and Glow Match Voice Consulting. If any provision of these Terms of use is considered unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Grievance Officer Contact Information

Any complaints, abuse or concerns with regards to content or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via email to Support Team at hello@glowmatch1@gmail.com